1. Orders & Payments Q: How do I place an order? A: Simply browse our store, add your favorite items to your cart, and proceed to checkout. You’ll receive a confirmation email once your order is placed. Q: What payment methods do you accept? A: We accept: 💳 Credit/Debit Cards (Visa, MasterCard, American Express, Discover) 💰 PayPal 🛍️ Shopify Payments Q: Can I modify or cancel my order after placing it? A: We process orders quickly! If you need to make changes, email support@nurturestyle.com within 12 hours of placing your order. After this period, orders are already being processed and cannot be changed.

Shipping & Delivery Q: Where do you ship to? A: We ship worldwide! Check our Shipping Policy for estimated delivery times. Q: How long does shipping take? A: Estimated shipping times: USA & Canada: 5-10 business days UK & Europe: 7-14 business days Australia & New Zealand: 7-15 business days Rest of the World: 10-25 business days Q: How can I track my order? A: Once your order is shipped, you’ll receive a tracking number via email. You can track your package here. Q: What if my order is delayed? A: Delays may occur due to customs, weather, or carrier issues. If your package is significantly delayed, please contact support@nurturestyle.com, and we’ll assist you.

Returns & Refunds Q: What is your return policy? A: We offer 30-day returns for unused, unopened items. Read our Return & Refund Policy for full details. Q: How do I request a return? A: Contact returns@nurturestyle.com with: 1️⃣ Your order number 2️⃣ A reason for the return 3️⃣ Photos/videos (if the item is damaged or incorrect) Q: When will I receive my refund? A: Refunds are processed within 5-10 business days after we receive the returned item. Q: Do you cover return shipping costs? A: If the return is due to our mistake (damaged or incorrect item), we cover the cost. If returning for personal preference, the customer is responsible for return shipping.

 Product Information Q: Are your beauty products cruelty-free? A: Yes! At NurtureStyle.com, we prioritize cruelty-free and ethically sourced products. Q: How do I know if a product is right for my skin type? A: Check the product description for recommended skin types. If unsure, feel free to email us at support@nurturestyle.com. Q: Can I use multiple skincare products together? A: Yes, but we recommend patch testing new products to avoid irritation.

Account & Discounts Q: Do I need an account to place an order? A: No, but creating an account allows you to: ✅ Track your orders ✅ Save your shipping details ✅ Get exclusive discounts Q: Do you offer discount codes? A: Yes! Sign up for our newsletter to get exclusive offers. Q: How do I use a discount code? A: Enter your promo code at checkout, and the discount will be applied.

Contact & Support Q: How can I contact customer service? A: You can reach us at: 📧 Email: support@nurturestyle.com 📞 Phone: +[Your Phone Number] 🕒 Hours: Monday – Friday, 9 AM – 6 PM (EST) Q: Do you have a physical store? A: No, we are an online-only store, allowing us to keep prices low and provide the best service worldwide!